If I specify a specific product weight in FoxEE for an individual item and then do a test checkout, it doesn’t pass that weight to FoxyCart. Instead it just uses the default weight that I set in my FoxyCart account.

I’m selecting, “require shipping” and then setting a new weight and it just doesn’t go through.

Any thoughts on this? The version of FoxEE that I installed was downloaded about two weeks ago.

Hi Mary,

Make sure in your FoxyCart settings you do not have a default weight set in your category settings. Also make sure you have your shipper information setup. You will then be able to see real time shipping costs on your FoxyCart checkout template.

My shipper information is setup in Foxycart. I have a default weight set up in Foxycart because I don’t want there to be no shipping calculated if the weight is inadvertently left out of foxycart.

Are these two incompatible? I thought that FoxEE item weights would override the Foxycart category default.

They are incompatible. I wouldn’t worry to much about the price getting altered between the two systems, FoxEE checks against the original order upon return and will not accept a price mismatch or order change.

I am having the same issue, but whats worse is foxycart requires that you have a default value for the weight.

I tried to put 0 or leave it blank, but they wont let you.

What else should we do?

I just noticed today that it now works that if I set my default weight in Foxycart and then don’t give the item a weight at Foxee, it will use the default weight.

Then if you have different pricing configurations in Foxee it is correctly adding the additional weight you enter in Foxee to the default you set in Foxycart.

I don’t know if this was fixed in the latest release of Foxee, but it’s working for me now.

I ran some tests and we found that the UPS API sometimes produces errors. (FYI incase some of you are using UPS)

If you set up your default weight then set a weight in FoxEE for your product, the FoxEE weight will override the default weight you have set.

If it is not working for you this way, please let me know and make sure you have updated to the latest release.

This is not working for me! I am on 40.109 and in foxycart I have a default weight of 1.000 in all of my categories and I am using Fedex as my shipper.

The particular item in question has a weight of 8.00 lbs set in foxEE. When i add the product to the cart I get 1 lb for the weight, which is the foxycart default. It is not passing the weight set in foxEE.

Now, when I put a pricing option on that same product, the pricing option will add the correct price and weight to the default weight that is set in foxycart.com. So for instance, when i add that same 8lb product to the cart with the pricing option that adds 100 lbs, the total weight is 101 lbs (default 1 lb + 100 weight adjustment).

So, the weight adjustments are working just fine, but the base product weight is just not getting passed to the cart.

Thats strange cause it works on my test site. Did you make a special FC category for your shippable items? Maybe try that and declare the category in the addtocart tag. I have to check my template to see if I did it that way.

I actually tried both. This issue was originally happening on the DEFAULT category, and I tried creating a new category in foxycart and then adding the product to that category in foxEE, and unfortunately the default weight wins every time.

I should also mention that i use Fedex, and USPS to test this out.

I just downloaded the new foxee again and I was just going through the mod.foxee.php file and reading through the addtocart function which is where I assume the product weight would be inserted as a hidden value, but there is no reference to product weight anywhere in that file except in the weight adjustment options.

I think the problem is here ON LINE 528:

Looks like it is checking for a subscription when it should be checking for a physical product.

Hope that helps.

Adam

Thanks for all your help Adam, we are looking at this issue right now.